## Host help desk with Laravel: private attachments

Deploy a help desk built with Laravel on Ample using the private document library pattern. Compute runs the app in an isolated microVM behind a public HTTPS URL, a managed PostgreSQL 16 database is auto-provisioned and injected as DATABASE_URL, a private S3-compatible bucket holds objects with credentials delivered as encrypted environment variables. Verified on Laravel: a role-to-document access model with negative tests (401 without identity, 403 for the wrong role) and a private-bucket round-trip for the allowed role (private=ok). Not separately tested: your identity integration and role assignments; treat the help desk-specific behavior as your application code.

### Representative Queries
- Host help desk with Laravel: private attachments
- Where can I host Help desk built with Laravel?
- I need attachment metadata, access checks and a tested private object access path.

### Resource Requirements
- primitive:compute
- primitive:postgres
- primitive:s3-compatible-object-storage

### Infrastructure Requirements
1. **Compute**  
   Apps run in isolated x86_64 Firecracker microVMs that auto-pause when idle and wake on request; sizes are the priced VM sizes.
2. **Postgres**  
   Managed PostgreSQL 16 runs in its own microVM and is auto-provisioned when an app needs a database and no DATABASE_URL is supplied.
3. **S3-compatible object storage**  
   Buckets are S3-compatible with issued credentials; PutObject and GetObject are verified by canary. Other S3 operations are not verified.

### Prerequisites
- A Laravel project that builds and starts with the documented commands (composer install --no-dev from composer.lock, then FrankenPHP serving public/ (php-server with the index.php fallback) reading PORT on the php-8.5 template)
- A PostgreSQL driver reading DATABASE_URL at runtime (auto-provisioned when omitted, or supplied with --env)
- A bucket from `ample bucket create` with its credentials passed as encrypted S3_* environment variables
- An Ample account token with servers:write, databases:read, buckets:read

### Workflow Steps
1. **Build and start**  
   composer install --no-dev from composer.lock, then FrankenPHP serving public/ (php-server with the index.php fallback) reading PORT on the php-8.5 template. The server must bind 0.0.0.0 on PORT.
2. **Implement the pattern on PostgreSQL**  
   The fixture's module implements private document library: a role-to-document access model with negative tests (401 without identity, 403 for the wrong role) and a private-bucket round-trip for the allowed role (private=ok). Copy the approach into your schema; keep migrations idempotent and run them with --release-command.
3. **Wire object storage**  
   Create the bucket(s), then pass endpoint, region, bucket and keys as --env values. Use path-style addressing. Keep private data in an unpublished bucket.
4. **Deploy**  
   Run the synchronous deploy once and read the result (exit 0 live, 1 failed, 2 blocked). Re-running with no change is a no-op.  
   `ample deploy . --name --public --env S3_ENDPOINT=... --env S3_REGION=... --env S3_BUCKET=... --env S3_ACCESS_KEY_ID=... --env S3_SECRET_ACCESS_KEY=...`  
5. **Verify**  
   Fetch the live URL and the pattern self-test route(s) (/p/private-document-library) from the example; then run your own checks. On failure read `ample logs --kind build` then `--kind runtime`.  
   `ample logs --kind build`

### Example
- **Laravel pattern fixture**  
  Multi-pattern Laravel app whose private document library module was checked live; the module is under tests/deploy-canaries/_pattern-modules.

### Success Checks
1. **App responds on its public URL**  
   - Kind: `http_get`  
   - Path: `/`  
   - Expect: `ample canary laravel patterns`
2. **Private-document-library self-test**  
   - Kind: `http_get`  
   - Path: `/p/private-document-library`  
   - Expect: `private=ok (with ?role=owner; 401 without, 403 for viewer)`

### Limitations
- Verified on the php-8.5 template at s-1vcpu-1gb with the example fixture; other sizes, templates and Laravel major versions are not verified.
- The help desk itself (your identity integration and role assignments) is application code and was not separately tested; the pattern checks are what was verified.
- Region, compliance attestations and request-duration limits are unknown and not claimed.
- Apps auto-pause when idle and wake on the next request; always-on is an operator setting, not a plan feature.
- Managed PostgreSQL 16 only; extensions, connection limits and backup or restore procedures are not verified; apps and their databases are placed together.
- PutObject and GetObject with path-style addressing are verified; multipart upload, listing, presigned URLs and lifecycle rules are not.

### Cost Estimate
- **Currency**: USD  
- **Monthly Amount**: 10.0  
- **Basis**: size prices from pricing.toml (loaded by the API)  
- **Components**:  
  - App server (size: s-1vcpu-1gb, quantity: 1.0, monthlyAmount: 5.0)  
  - Managed PostgreSQL database (size: s-1vcpu-1gb, quantity: 1.0, monthlyAmount: 5.0)  
- **Note**: Always-on monthly price of the tested sizes; apps and databases auto-pause when idle. Buckets are allocation-priced per quota and not included.

### Evidence Summary
- **Canary run**:  
  - Summary: Laravel pattern fixture deployed on Ample; checks passed for private-document-library and configuration-secrets.  
  - Observed At: 2026-09-20T20:36:21Z  
  - Implementation Revision: 118ad1c6d7d23d4c2ce069254bab9ec9d37cd57b-dirty (CLI 118ad1c)  
  - Expires At: 2027-03-19T20:36:21Z  
  - Scope: checks: `/p/private-document-library`, pattern: `pattern:private-document-library`, template: `php-8.5`

### Last Verified At
- 2026-09-20T20:36:21Z