# Host Help Desk with Next.js: CSV Imports

Deploy a help desk built with Next.js on Ample using the bulk import staging pattern. Compute runs the app in an isolated microVM behind a public HTTPS URL, a managed PostgreSQL 16 database is auto-provisioned and injected as DATABASE_URL, a private S3-compatible bucket holds objects with credentials delivered as encrypted environment variables. Verified on Next.js: a CSV staged as an object, row-level validation with per-row errors recorded, and a restart-safe import keyed by import id (imported=2 rejected=1 restart=ok). Not separately tested: your import format, mapping and conflict rules; treat the help desk-specific behavior as your application code.

## Summary
- **Framework**: Next.js
- **Workload**: Help desk
- **Release Status**: Published
- **Support Status**: Verified
- **Execution Status**: Ready

## Prerequisites
1. A Next.js project that builds and starts with the documented commands (next build then next start -H 0.0.0.0 -p $PORT on the node-22 template)
2. A PostgreSQL driver reading DATABASE_URL at runtime (auto-provisioned when omitted, or supplied with --env)
3. A bucket from `ample bucket create` with its credentials passed as encrypted S3_* environment variables
4. An Ample account token with servers:write, databases:read, buckets:read

## Workflow Steps
1. **Build and start**  
   next build then next start -H 0.0.0.0 -p $PORT on the node-22 template. The server must bind 0.0.0.0 on PORT.

2. **Implement the pattern on PostgreSQL**  
   The fixture's module implements bulk import staging: a CSV staged as an object, row-level validation with per-row errors recorded, and a restart-safe import keyed by import id (imported=2 rejected=1 restart=ok). Copy the approach into your schema; keep migrations idempotent and run them with --release-command.

3. **Wire object storage**  
   Create the bucket(s), then pass endpoint, region, bucket and keys as --env values. Use path-style addressing. Keep private data in an unpublished bucket.

4. **Deploy**  
   Run the synchronous deploy once and read the result (exit 0 live, 1 failed, 2 blocked). Re-running with no change is a no-op.  
   Command: `ample deploy . --name --public --env S3_ENDPOINT=... --env S3_REGION=... --env S3_BUCKET=... --env S3_ACCESS_KEY_ID=... --env S3_SECRET_ACCESS_KEY=...`

5. **Verify**  
   Fetch the live URL and the pattern self-test route(s) (/p/bulk-import-staging) from the example; then run your own checks. On failure read `ample logs --kind build` then `--kind runtime`.  
   Command: `ample logs --kind build`

## Success Checks
- App responds on its public URL
- Bulk-import-staging self-test

## Limitations
- Verified on the node-22 template at s-1vcpu-1gb with the example fixture; other sizes, templates and Next.js major versions are not verified.
- The help desk itself (your import format, mapping and conflict rules) is application code and was not separately tested; the pattern checks are what was verified.

## Estimated Cost
- **Monthly Amount**: $10.00
- **Components**:
  - App server: s-1vcpu-1gb  
  - Managed PostgreSQL database: s-1vcpu-1gb

## Examples
- **Next.js pattern fixture**  
  Multi-pattern Next.js app whose bulk import staging module was checked live; the module is under tests/deploy-canaries/_pattern-modules.